User Agreement

Last updated: 28/09/2023

Welcome to www.ygmcollections.com (the “Platform”). Before using our services, please carefully review the following User Agreement (“Agreement”). By accessing or using the Platform, you agree to comply with and be bound by the terms and conditions outlined below. If you do not agree to these terms, please do not use the Platform.

1. Introduction

1.1. This Agreement governs your use of the Platform and the services offered by YGMCollections (“Company,” “we,” or “us”). It also outlines your rights and obligations as a user of the Platform.

1.2. You must be at least 18 years old to use the Platform. By using the Platform, you represent and warrant that you are of legal age to form a binding contract with YGMCollections.

2. Registration and Account

2.1. To access certain features of the Platform, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2.2. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree not to share your account credentials with anyone else and to notify us immediately of any unauthorized use of your account.

3. Platform Use

3.1. You agree to use the Platform only for lawful purposes and in accordance with this Agreement. You may not use the Platform in any way that violates any applicable local, state, national, or international law or regulation.

3.2. You acknowledge and agree that the Company is not responsible for the accuracy, authenticity, or quality of the numismatic items listed on the Platform. Buyers and sellers are responsible for conducting their own due diligence.

4. Dispute Resolution

4.1. Attempt to Resolve Disputes with Sellers

In the event of a dispute with a seller, we strongly encourage you to initiate direct communication with the seller in an effort to resolve the issue. If your attempts to resolve the matter with the seller are unsuccessful, please don’t hesitate to contact us at support@ygmcollections.com for further assistance.

4.2. Recommended Documentation for Disputes

YGMCollections highly recommends that buyers document their interactions with the purchased item. We suggest video recording the entire process from the moment you receive the parcel to the moment you inspect the item for any damage, discrepancies, or deviations from the item’s description. This recorded evidence can be invaluable in substantiating your dispute and assisting in its resolution

5. Privacy

5.1. Your use of the Platform is subject to our Privacy Policy, which governs how we collect, use, and protect your personal information. By using the Platform, you acknowledge and agree to the terms of our Privacy Policy.

6. Refunds for Coins and Collectibles with Fluctuating Values

a. For numismatic coins and collectibles whose value fluctuates based on market conditions, the refund amount will be based on the purchase price, not the current market value.

7. Changes to the Refund Policy

a. We reserve the right to modify this Refund Policy at any time without prior notice.

b. Any changes to the Refund Policy will be posted on the Website, and the “Last updated” date will be revised accordingly.

8. Termination

8.1. We reserve the right to terminate or suspend your account and access to the Platform, at our discretion, for any reason, including violations of this Agreement or fraudulent activity.

9. Limitation of Liability

9.1. To the extent permitted by law, YGMCollections shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Platform.

10. Governing Law and Jurisdiction

10.1. This Agreement shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Agreement shall be resolved in the state or federal courts located within India.

11. Changes to this Agreement

11.1. YGMCollections reserves the right to modify this Agreement at any time. We will notify you of any material changes to this Agreement. Your continued use of the Platform after the effective date of such changes constitutes your acceptance of the revised Agreement.

Please carefully review and understand this Buyer’s User Agreement before using the Platform for purchasing items. If you have any questions or concerns about this Agreement, please contact our support team at support@ygmcollections.com

By using the Platform as a buyer, you acknowledge that you have read, understood, and agreed to be bound by this Buyer’s User Agreement.

8. Contact Us

If you have any questions or concerns about our Refund Policy or wish to initiate a return, please contact our support team at support@ygmcollections.com.